Frequently Asked Questions

We provide a full range of cleaning services including standard home cleaning, deep cleaning, commercial cleaning, move-in/move-out cleaning, post-construction cleaning, and Airbnb/short-term rental cleaning throughout Houston and surrounding areas.

You can book by filling out our online form, calling 713-322-7787, or emailing support@novacleaning.com. Our team will confirm your appointment, service details, and pricing.

Yes! We serve Houston, Baytown, Pasadena, Pearland, Sugar Land, Katy, Humble, Spring, Cypress, and The Woodlands, TX, making professional cleaning accessible across the region.

Cleaning faucets, and sinks is also part of our normal cleaning service.

Yes — our professional cleaners come fully equipped with industry-grade tools, vacuums, mops, cleaners, and sanitizers unless you request specific products.

Absolutely. All members of our team undergo thorough training, screening, and background checks to ensure trustworthiness and quality results at every visit.

Our team is experienced working in homes with pets and children. We use safe cleaning products and can accommodate any specific requests regarding animal care or interactions during the clean.

We recommend booking at least 48–72 hours in advance, especially for peak times like weekends or holidays. However, we do our best to accommodate last-minute requests when possible.

We accept multiple payment options including credit/debit cards, electronic payments, and other methods as arranged during booking to make your experience smooth and secure.

Yes — if possible, we will assign the same cleaning professional to your home for familiarity and consistency.

Standard cleaning maintains routine cleanliness, focusing on surface areas, while deep cleaning is more detailed, targeting hidden dirt, built-up grime, and hard-to-reach areas. Deep cleaning is ideal for seasonal refreshes or special occasions.

Duration depends on the service type, home size, and cleaning needs. Standard cleanings usually take 2–4 hours for average homes, while deep and post-construction cleans may take longer.

Yes — we are a licensed, insured, and trusted cleaning company dedicated to providing safe, reliable services. This ensures protection for your property and peace of mind.

We can use non-toxic, eco-friendly products upon request to ensure safe cleaning for families, pets, and clients with sensitivities.

Just tuck away personal clutter, put away valuables, and let us know of any special instructions. Our team will handle the rest with expertise and care.

We understand plans change. Please contact us as soon as possible so we can reschedule your appointment without extra fees according to our cancellation policy.

Your satisfaction matters. If something was missed, just let us know — we will address it promptly with a follow-up clean or correction to ensure you’re happy with the results.

Schedule Your Cleaning in Just a Few Simple Steps

Book an appointment now and start to enjoy the advantages of Nova Cleaning.

Safety First

Our team follows strict safety and sanitation protocols to protect your home and family.

Clear Communication

We confirm details, arrival times, and service expectations before every cleaning.

Flexible Date Availability

Choose cleaning dates that fit your schedule—weekly, bi-weekly, or one-time service.

BOOK ONLINE NOW CALL US (346)-615-8455
CONTACT US

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Fill out our form below for a free cleaning estimate.

Email

sm@novacleaning.com

Phone Number

346-615-8455